Client Support Center

How Can We Help You?

Direct access to our founder and engineering leads. No automated ticketing runarounds—get clear, actionable help for your website or automation system.

Email Support

Ideal for detailed bug reports, project change requests, or documentation questions.

Email: info@neuralautomate.dev

Response SLA: Within 24 hours

Send Email Request

WhatsApp Live Chat

For active project queries, urgent production issues, or quick status updates.

Founder Line: +91 72689 30700

Hours: Mon - Sat, 10:00 AM - 7:00 PM IST

Founder WhatsApp

NEO (24x7 AI)

24/7 automated sales & lead qualification assistant live on WhatsApp.

NEO Line: +1 753 723 1090

Availability: 24 Hours / 7 Days

Chat with NEO

For Existing Clients: Reporting an Issue

If you have an active website or automation deployed with us, follow these 3 simple steps for the fastest resolution:

Step 1

Include URL & Context

Share the specific page URL, screenshot, or webhook payload where the issue occurred.

Step 2

Message Channel

Email us with subject "[URGENT] Project Name" or ping on our dedicated WhatsApp line.

Step 3

Founder Resolution

Ankit Maurya personally inspects production failures and pushes hotfixes directly.

Self-Service Resources