Privacy Policy

1. Introduction & Operator Information

Welcome to NeuralAutomate.dev ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://neuralautomate.dev or engage our web development, digital marketing, and AI workflow automation services.

NeuralAutomate.dev is an online-first business operated by sole proprietor Ankit Maurya based in Chandigarh, India.

2. Information We Collect

We collect information necessary to provide business automation services, answer inquiries, and process payments:

• Inquiry & Form Data: Name, work email address, company name, phone number, and project details submitted via our contact or demo forms.
• WhatsApp Chatbot Data: Name, requirement details, budget expectations, and conversation logs submitted when interacting with our automated WhatsApp assistants.
• Payment Information: Transaction identifiers and payment status. We do not store credit/debit card numbers or UPI PINs; all payments are processed securely by Razorpay or Stripe.
• Technical Telemetry: IP address, browser type, device info, operating system, and page usage data collected via cookies only after your explicit consent.

3. How We Use Your Data

We use your data strictly for legitimate operational purposes:

• To prepare technical audits, custom quotes, and deliver requested web development or n8n workflow automations.
• To communicate project status, schedule video strategy sessions, and provide ongoing technical support.
• To process service retainer invoices and send automated payment confirmations.
• To optimize website performance and user experience (analytics telemetry).

4. Third-Party Data Sharing & AI Model Processing

To deliver autonomous business workflows, we integrate with trusted third-party infrastructure providers. Chatbot conversations and prompt data may be processed by AI model providers (such as Anthropic Claude or OpenAI) to generate automated responses.

5. Cookies & Tracking Telemetry

We use minimal cookies categorized into Necessary, Analytics, and Marketing. Analytics and Marketing scripts load only after you grant consent via our Cookie Banner. For full details on cookie categories and browser controls, read our Cookie Policy.

6. Data Retention

We retain client lead information and project technical data for as long as necessary to fulfill active service contracts or comply with statutory accounting requirements (typically up to 3 years for invoicing records). Non-converted inquiry logs are automatically purged or anonymized within 90 days.

7. Your Data Rights (DPDP Act 2023 & GDPR)

Under the Digital Personal Data Protection Act 2023 (India) and global data laws such as GDPR, you have the right to access, correct, or request deletion of your personal data, or withdraw consent at any time.

To request permanent erasure of your data, visit our dedicated Data Deletion Page or email us directly at info@neuralautomate.dev.

8. Data Security

We implement end-to-end HTTPS encryption, 256-bit SSL network transit, restricted database access keys, and non-disclosure agreements (NDAs) to protect your proprietary business workflows and contact information.

9. Children's Privacy

Our services are exclusively intended for business professionals and adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

10. International Data Transfers

Because we serve global clients online, information may be processed on secure servers located in India, the United States, or the European Union. We ensure all international transfers adhere to standard contractual clauses and encryption standards.

11. Policy Changes

We may update this Privacy Policy periodically to reflect infrastructure improvements or legal modifications. The "Last updated" date at the top of this document indicates the effective date of the latest revisions.